Krikya Oi FAQ – Answers to the Most Asked Questions

All current promo offers and bonuses on Krikya Oi can be viewed in one place Voucher page. You can view this page without logging in, but you'll need to log in to claim any bonus.

Where to find offers:

• Voucher page: All active offers, their expiry dates, and terms & conditions.
• Account dashboard: Once logged in, your personalised bonus offers will appear in a dedicated section.
• Email & SMS: When new offers are available, notifications are sent to your registered email and phone number.
• App push notifications: With the app installed, you'll get a notification as soon as a new offer drops.

How often do offers come:

• Weekly reload bonus — refreshes every Monday.
• Match-specific special offers — look out for exclusive promotions during major tournaments like the IPL, World Cup, and Premier League.
• Free Bet offer — available to active members at least once a month.
• Seasonal offers — special bonuses during Eid, Puja, and other festivals.

Read the bonus terms and conditions (wagering requirements) carefully — they specify how many times you need to bet before a bonus can be withdrawn.

Your complete betting history and financial transaction records on Krikya Oi are all accessible from within your account.

To view your betting history:

• Log in to your account.
• Go to the "My Bets" or "Betting History" section from the profile menu.
• Filter by date range and bet type (All / Open / Settled / Won / Lost).
• Tapping on any bet shows the full bet slip details — match, market, odds, stake, and result.

To view transaction history:

• Go to the "Transaction History" section from the profile menu.
• Deposits, withdrawals, and bonus credits are all shown under separate categories.
• You can view the TrxID, time, amount, and status for every transaction.

Record retention period: betting history is available for a minimum of 12 months, and transaction history for a minimum of 24 months. If you need records older than that, Help Center Apply — it will be sent to your email.

Yes, Krikya Oi has an active referral program. Invite a friend or family member, and once they sign up and make their first deposit, you'll earn a reward.

How to get your referral link:

• Log in to Krikya Oi.
• Go to the "Refer a Friend" section from the profile menu.
• Your personal referral link or code will be displayed there.
• Copy the link and share it with friends via WhatsApp, Facebook, or directly.

Reward details:

• When a friend you referred signs up through your link and makes their first deposit of at least ৳500 — you'll receive a ৳200 bonus.
• If your friend places a minimum bet of ৳1,000 within their first 7 days, you'll earn an additional ৳300.
• Rewards are credited automatically to your Krikya Oi wallet — usually within 24 hours.
• You can refer up to 20 people per month from a single account.

Please note — attempting to refer yourself or generating referrals from multiple accounts is considered a rule violation and may result in account suspension.

By default on Krikya Oi In decimal format Odds are displayed as decimals — for example, 1.95, 2.50, 3.75. This format is the easiest to understand and the most widely used in Bangladesh.

How to read decimal odds:

• Odds of 1.95 means — if you bet ৳100 and win, you receive ৳195 in total (৳95 profit + ৳100 stake).
• Odds of 2.50 mean — a ৳100 bet returns a total of ৳250 if you win.
• Simple formula: Your stake × odds = total expected return.
• The higher the odds, the lower the chance of winning — but the payout is bigger if you do.

To change the odds format:

• Go to Account Settings and change the "Odds Format" from there.
• Decimal (1.95), Fractional (19/20), or American (-105) — three formats are available.
• Most Bangladeshi users find the decimal format the most comfortable to use.

The betslip automatically calculates the potential payout for each bet — no manual calculation needed. For a more detailed breakdown, Betting Tips page View.

Yes, you can start betting with quite small amounts on Krikya Oi. The minimum bet varies slightly depending on the bet type:

• Single Bet (one market on one match): Minimum ৳20.
• Accumulator or Combo Bet (multiple matches combined): Minimum ৳50.
• Live in-play bet: Minimum ৳20 — but odds move fast in live betting, so be ready to decide quickly.
• Casino games: Depends on the game — generally starts from ৳10.

Maximum bet limit:

• Maximum limits vary by match and market. Generally, higher limits apply to major international matches.
• The maximum amount is automatically displayed on the betslip.

Tip for beginners: start with small bets to get familiar with the platform. Before increasing your stake, Betting Tips Read it and set your own budget limits. Responsible Gaming page You can also set a deposit limit for added control.

There are several reasons why you might be unable to access your account — identify the cause first and the fix becomes straightforward.

Common causes & solutions:

• Entering the wrong password: After 5 consecutive failed login attempts, your account will be temporarily locked for 30 minutes. Wait 30 minutes and try again, or click "Forgot Password?" to receive a reset link via phone or email.
• KYC verification pending: KYC verification becomes mandatory after a withdrawal or once certain limits are crossed. Send a copy of your NID or passport to support.
• Temporarily suspended due to security concerns: If a login attempt is made from an unrecognized device or location, Krikya Oi may temporarily lock the account to protect it. Verification instructions will be sent to your registered email or phone.
• Suspended due to rule violation: An account may be permanently suspended for having multiple accounts or for other violations of the platform rules.

For a quick resolution:

• Contact us via live chat — Bengali support available 24/7.
• Email us at: support@krikyaoi.app — include your registered mobile number and a description of the issue.
• Help Center An account recovery request form is available.

If you have activated self-exclusion, it cannot be lifted before the specified period ends — Responsible Gaming page View.