Last Updated: January 2026

Krikya Oi Privacy Policy – How Your Data Is Protected

Opening an account on Krikya Oi means you're sharing certain personal information with us. This page explains clearly how that data is collected, why it's kept, who it's shared with, and what rights you have — without the complicated legal language.

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This privacy policy applies to all users of the Krikya Oi website and app. Using the platform means you agree to this policy. Please read it — you have every right to know how we handle your data.

We understand that personal data is a sensitive matter. From the moment you open an account on Krikya Oi to every bet you place, certain information is collected. It's our responsibility to be transparent about what that data is, how it's collected, where it's stored, and how it's kept secure.

Krikya Oi never sells your personal data. Information is only shared with third parties where legally required or strictly necessary to provide a service — and every such instance is clearly outlined in this policy.

If you have any questions at the Help Center Contact us or email support@krikyaoi.app.


How Krikya Oi protects your privacy

Six core security measures that keep your data safe

End-to-End Encryption

Every transaction and piece of personal information you share is protected by SSL 256-bit encryption — the same technology used by major banks worldwide. Krikya Oi holds itself to that same standard.

Separate Data Servers

Financial data and personal identity information are stored on separate encrypted servers. This means an issue with one server has no impact on the other.

No Data Selling

Krikya Oi does not sell your information to advertisers or third parties. Your email address or phone number will never be used to send spam or unsolicited promotional messages.

Regular Security Audits

Independent third parties conduct regular security audits. Any vulnerabilities found are resolved promptly — before user data is ever put at risk.

Your Controls

You can view, update, or delete your information at any time from Account Settings. The process is straightforward — everything is manageable directly from your dashboard.

Notification Controls

You decide what communications you receive — email, SMS, or push notifications. Unwanted messages can be turned off in just one click.


1

What types of information do we collect?

Krikya Oi collects certain information to manage your account and deliver our services. This falls into three broad categories: what you provide directly, what is collected automatically while you use the platform, and what we receive from third parties.

What you provide directly:

  • At registration: full name, date of birth, email address, phone number, and residential address.
  • During KYC verification: a copy of your National ID (NID), passport, or driving licence, along with a selfie photo.
  • At the time of payment: mobile banking number or bank account details.
  • Support contact history: your messages and the details of any complaints submitted.

Automatically Collected Data:

  • Device information: operating system, browser type, and screen resolution.
  • Connection data: IP address, login time and location.
  • Usage patterns: which pages you visited and for how long, which markets you bet on, and how long you were active.
  • Cookies & tracking data: to improve your browsing and page experience.

Data from Third Parties:

  • Transaction confirmation details from payment providers (bKash, Nagad, Rocket, etc.).
  • Risk assessment data from fraud prevention services.
Data Type Why We Collect It Mandatory?
Name & date of birth Age & Identity Verification Yes
Email & Phone Account Communication & Security Yes
NID / Identity Card KYC & Withdrawal Verification For withdrawals
Payment Information Transaction Processing Yes
Device & IP Security & Fraud Prevention Automatic
Usage patterns Platform Improvement Automatic
2

How is your data used?

Krikya Oi uses your data only for specific, defined purposes — nothing beyond that.

  • Account management: To create, manage, and keep your account secure.
  • Identity & age verification: To prevent access by users under 18 and to verify the identity of every user.
  • Transaction processing: To process deposits and withdrawals correctly and ensure payouts are completed.
  • Fraud Prevention: To detect unusual transactions or account activity and keep your account protected.
  • Legal compliance: To meet anti-money laundering and other regulatory requirements.
  • Service improvement: Usage patterns are analysed to improve the overall experience on the platform.
  • Contact: To send important account updates, security alerts, and promotional offers.
  • Responsible Gaming: To identify whether any user may be experiencing a problem based on betting behaviour patterns, and to offer support where needed.

Krikya Oi may use your information to send promotional messages, but you can opt out at any time. Head to your account settings or contact support.

3

Who Is Your Data Shared With?

Krikya Oi does not sell your data to third parties. Limited information may be shared in certain specific circumstances — each case is outlined below.

  • Payment Providers: Only the information necessary to complete a transaction is shared with betting software, bKash, Nagad, Rocket, or your bank.
  • Identity Verification Services: Approved third-party providers may assist with identity verification as part of the KYC process.
  • Fraud prevention services: Limited data may be shared with specialist security services to protect your account.
  • Legal Authorities: Data may be disclosed to the relevant authorities when required by a court order, government directive, or other legal obligation.
  • Technology Partners: Cloud service or technology providers used to operate the platform may have limited access to data, but they are not permitted to use or share it.

In every case above, only the minimum necessary information is shared — never your full profile. All partners are contractually bound to comply with Krikya Oi's privacy policy.

4

How your data is kept secure

Krikya Oi applies multiple layers of security to protect your data — covering both technical and procedural safeguards.

1
SSL 256-bit Encryption

All data traveling from your browser or app to Krikya Oi's servers is encrypted. No one can intercept or alter it in transit.

2
Two-Factor Authentication (2FA)

When logging in, you can verify your identity with a one-time OTP sent to your phone in addition to your password. With this enabled, unauthorised access to your account becomes virtually impossible.

3
Real-Time Fraud Detection

Unusual login patterns, access from unrecognised devices, or suspicious transactions are detected automatically, and the account is temporarily placed under a protective lock.

4
Restricted staff access

Krikya Oi staff can only access the data necessary for their specific role. Full database access is strictly limited and monitored.

5
Regular Backups & Testing

Encrypted backups of data are maintained regularly. An independent security team audits the system each quarter to identify vulnerabilities.

No security measure is 100% foolproof. If you suspect unauthorised access to your account, change your password immediately and contact Krikya Oi support.

5

Cookie & Tracking Policy

Krikya Oi uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. Different types of cookies serve different purposes.

You can manage cookies from your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

6

How long is your data retained?

Krikya Oi does not retain any data longer than necessary. Retention periods vary depending on the type of data.

  • Account information: Retained for the duration your account is active and for up to 5 years after closure for legal purposes.
  • Transaction Records: Retained for 5 years due to financial regulatory requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure — for legal purposes.
  • Support conversations: Retained for up to 2 years after last contact.
  • Performance & usage data: Retained for up to 12 months, then automatically deleted.
  • Marketing Preferences: Deleted upon subscription cancellation or at any time upon request.

Once the retention period expires, data is securely destroyed or anonymized in a way that makes identification impossible.

7

Your privacy rights

As a Krikya Oi user, you have a number of rights over your personal data. Exercising them is simple — just reach out to our support team.

  • Right to know

    If you'd like to know what data Krikya Oi holds on you, simply submit a request. A full summary will be provided within 30 days.

  • Right to Rectification

    If any of your information is incorrect, you can request a correction. You can also update certain details yourself directly from Account Settings.

  • Right to Erasure

    You can request the deletion of data that is not required to be retained by law. Data is automatically deleted after the legal retention period expires following account closure.

  • Right to restrict processing

    You can request that your data be restricted to specific purposes — for example, opting out of marketing communications.

  • Data Portability

    You can request a download of your data in a readable format.

  • Right to Object

    You can object to certain uses of your data — particularly for marketing and profiling purposes.

To exercise any of these rights, email support@krikyaoi.app or at the Help Center Get in touch. We typically respond within 30 days.

8

Minor Protection

Krikya Oi strictly prohibits account registration by anyone under 18. We do not knowingly collect any personal data from minors.

  • Date of birth is verified at registration — users under 18 cannot create an account.
  • If there is any doubt, age is verified by requesting a valid identity document.
  • If it is found that a minor has opened an account, the account is immediately closed and any collected data is deleted.

If a parent or guardian suspects their child is using Krikya Oi, please contact support@krikyaoi.app immediately. We will act swiftly.

9

Changes to the Privacy Policy

Krikya Oi may update this Privacy Policy when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page.

  • For significant changes, you will be notified via email or in-app notification.
  • Continuing to use the platform after any changes take effect will be considered acceptance of the updated policy.
  • If you need a previous version, you can submit a request through the Help Center.
Have a question about privacy?

If any part of this policy is unclear or you'd like to know more about your data, feel free to reach out to us directly.

support@krikyaoi.app · Help Centre


Frequently asked questions

Two straightforward Q&As covering payment methods and the welcome bonus

Krikya Oi supports most of the popular payment methods available in Bangladesh. Methods currently available:

  • bKash: The most widely used method. Send directly to a personal or merchant number. Funds are typically credited to your balance within 5 minutes.
  • Nagad: A digital financial service — as simple and fast as bKash.
  • Rocket (DBBL): Dutch-Bangla Bank's mobile banking service — send via the Rocket app or by dialing *322#.
  • Bank transfer: Transfer directly from your bank account — this method may take a little longer to process.
  • Visa / Mastercard: Deposits via debit or credit card are also available.

For withdrawals, funds must be returned via the same method used to make the deposit. This is a security measure. For more details, Payment page view here.

Getting the Krikya Oi welcome bonus is straightforward. Here's how it works:

  • Step 1: on the registration page Go ahead and create a new account. Sign up with your name, phone number, email address, and date of birth.
  • Step 2: Make your first deposit — bonus applies from a minimum of ৳100. The higher the deposit amount, the larger the bonus (subject to a maximum cap).
  • Step 3: Once your deposit is confirmed, the bonus balance will be credited to your account separately.

Bonus Terms: Bonuses cannot be withdrawn directly — you must first complete a specified wagering requirement. The wagering requirement is typically 5–10x the bonus amount. Bonuses are valid for 30 days; if the conditions are not met within this period, the bonus will be forfeited.

The bonus is available once on your first deposit only. Full terms and conditions can be found on the voucher page. If you have any issues, at the Help Center let us know.

Your data is safe — get started with Krikya Oi today

SSL-256 protection, a transparent data policy, and 24/7 support in Bengali. 100% welcome bonus on your first deposit.

Must be 18+ to register · Please gamble responsibly

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